An online ordering platform that cut phone-order chaos for a busy kitchen
A branded ordering website and kitchen dashboard that replaced manual phone orders with a smooth self-serve checkout.
The Challenge
Coastal Bites Kitchen was taking the bulk of its orders over the phone, which meant missed calls during rush hours, order mix-ups, and no easy way to track what was coming in. They needed an online ordering experience customers would actually use, plus a simple way for kitchen staff to see and manage orders in real time.
What We Built
We built a branded online ordering site paired with a lightweight kitchen-side dashboard.
- A fast, mobile-friendly menu and ordering flow with live item availability
- Order-ahead and pickup-time selection to spread out kitchen load
- A real-time kitchen dashboard showing incoming orders as they arrive
- Simple menu management so staff can update items and prices without a developer
The Result
Within weeks of launch, a meaningful share of orders shifted from phone to the new platform, cutting down missed calls during peak hours and giving kitchen staff a clear, organized view of every order coming in.
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